FREQUENTLY ASKED QUESTIONS

Product

You can use our size chart to choose the right size.

Our t-shirts generally run true to size, but we recommend checking the size chart for the best fit

To care for your t-shirt, wash it in cold water on a gentle cycle, air dry, and avoid bleach or high heat.

With proper care, such as washing inside out in cold water and air drying, the design should not fade or crack over time

It's best to avoid ironing directly over the printed design to prevent damage; iron on the reverse side instead

Delivery

Delivery time for your t-shirt typically takes 5-7 business days, depending on your location and shipping method

Yes, you can place a return request to contact@chmleon.com incase of damaged T-shirt

If your order is delayed, please contact our customer support for assistance and tracking updates

Once an order is placed, we cannot change the shipping address, but please contact customer support as soon as possible for assistance

Order

You can track your order using the tracking number sent to your email and mobile number after shipment

Once payment is complete, orders cannot be modified or canceled, but please contact customer support for assistance

We currently accept debit cards, credit cards, and UPI for payment

No, you can place an order without creating an account, though creating one offers faster checkout for future orders

If you don't receive an order confirmation email, please check your spam folder or contact customer support for assistance

Exchange

Currently, exchanges cannot be processed, but we are working to include this option in the future

You have 7 days to exchange a damaged t-shirt, but exchanges for other reasons are not currently processed

To exchange a damaged t-shirt, please contact customer support within 7 days of receiving your order

For damaged T-shirts, the company will cover the return shipping costs.

If the T-shirt you want to exchange is out of stock, we'll offer you a refund or an alternative product.

The exchange process typically takes 7-10 business days after we receive the returned item.